Norval or a malware cleanup service?

A cleanup service removes the infection and hands the site back. The question is what happens the week after.

Side by side

A cleanup serviceNorval
What you getThe infection removed, usually within hoursThe infection removed, the way in closed, and the site watched afterwards
Who does itWhoever is on shiftThe same person every time, who now knows your site
After the cleanupYou are on your own unless you subscribeThirty days of watching, included
Why it happenedSometimes explainedAlways explained, in writing, in plain words
The old theme that let them inOut of scopeNamed, and quoted for
SpeedVery fast, it is all they doSame day, and we tell you honestly if it will take longer

Where a cleanup service wins

  • They clean sites all day and they are quick.
  • A flat published price, no conversation first.
  • They run around the clock, in every timezone.

Where we do

  • A cleanup does not fix the reason. Cleaned three times in a year means nobody looked.
  • We say what was taken and what was exposed.
  • The same person answers next time, and already knows the site.

Honest answer

Infected right now? Use whoever starts soonest. Come back afterwards for the part they do not do.

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