We look after your site, every month.
Updates tested before they go live, backups checked, security and speed watched. One plain report on the first.

What Care includes
Quiet, until it matters
A problem is a message from us, never a surprise from a customer.
- Caught on the test copy
- Your live site never saw it
- Fixed the same morning
One flat fee per site
Priced after we look at your site. Three months, then cancel any time.
- Tested updates, monthly
- Daily backups, 30 days
- Uptime and security watch
- Malware scan and firewall
- 1 hour of fixes
- Report on the first
- Everything in Essential
- Weekly, not monthly, checks
- Performance and speed budget
- Forms and flows tested
- 2 hours of fixes
- Same-day response
- Everything in Standard
- Checkout tested every change
- Gateway, tax and shipping checks
- Order and stock monitoring
- 3 hours of fixes
- 2-hour response, 7 days


One plain report on the first
What was updated, watched and fixed, and how much of your time was used. If the month was quiet, it says so.
Questions
What is in a care plan?
Tested updates, daily backups with a checked restore, uptime and security watching, and small changes when you ask. One plain report each month.
Do you host the site?
No. Norval is not a hosting company. We look after the site where it is, or help you move it.
Can I cancel?
After the first three months, any time.
What if something breaks?
We fix it, and the report shows what happened and how much of your plan time it used.
Can you update products and stock?
Yes. Content, product and stock changes can be part of the plan.