We look after your site, every month.

Updates tested before they go live, backups checked, security and speed watched. One plain report on the first.

A team reviewing their website in a meeting
You run the business.We keep the website out of your way.

What Care includes

Tested updatesTried on a copy of your site first, then live.
Daily backupsAnd a restore we actually test.
Uptime watchWe hear about downtime before your customers do.
SecurityFirewall, malware checks and patching.
SpeedKept fast as the site grows.
Small changesText, images, products and stock when you ask.

Quiet, until it matters

A problem is a message from us, never a surprise from a customer.

  • Caught on the test copy
  • Your live site never saw it
  • Fixed the same morning

One flat fee per site

Priced after we look at your site. Three months, then cancel any time.

Essential
Simple sitesBrochure sites, portfolios and landing pages
  • Tested updates, monthly
  • Daily backups, 30 days
  • Uptime and security watch
  • Malware scan and firewall
  • 1 hour of fixes
  • Report on the first
Start Essential
Popular
Standard
Most sitesBusiness sites that bring in enquiries
  • Everything in Essential
  • Weekly, not monthly, checks
  • Performance and speed budget
  • Forms and flows tested
  • 2 hours of fixes
  • Same-day response
Start Standard
Store
ShopsOnline shops that take payments
  • Everything in Standard
  • Checkout tested every change
  • Gateway, tax and shipping checks
  • Order and stock monitoring
  • 3 hours of fixes
  • 2-hour response, 7 days
Start Store
A client smiling at her laptop in a bright office
A manager working calmly at her laptop
You run the business. We keep the site running.

One plain report on the first

What was updated, watched and fixed, and how much of your time was used. If the month was quiet, it says so.

Questions

What is in a care plan?

Tested updates, daily backups with a checked restore, uptime and security watching, and small changes when you ask. One plain report each month.

Do you host the site?

No. Norval is not a hosting company. We look after the site where it is, or help you move it.

Can I cancel?

After the first three months, any time.

What if something breaks?

We fix it, and the report shows what happened and how much of your plan time it used.

Can you update products and stock?

Yes. Content, product and stock changes can be part of the plan.

Want it looked after?